Refund and Returns Policy

Refund Policy

Fabric and more offers free returns if your purchased item is faulty.  However, we do not offer returns if you change your mind.   To avoid any disappointment, we suggest you order a fabric swatch to see and feel your fabric before purchasing a larger amount.

If the fabric you receive is somehow faulty, please call us on +971 04 3466817 to arrange collection and refund to your credit card.     Fabrics will not be refunded if they have been cut so please check your fabric immediately on receipt.

Sample Fabric Swatch

If you are uncertain about a fabric, you may always order a sample to see and feel before purchasing.   We happily send out up to 5 swatches free of charge, however you will be required to pay for the delivery with cash on arrival.   If you are in the UAE, the charge for delivery is AED20 direct to the courier and we are happy to offer a discount of 10% for any subsequent purchase of those fabrics chosen as samples.

Fabric sample swatches are just large enough to let you feel the fabric and see actual colors. If fabrics have large designs, we’ll include color scans with your swatches to assist your selection.

1 to 5 swatches………… delivery fee only AED20

6 to 10 swatches…………delivery fee only AED30

11 to 15 swatches………delivery fee only AED40

To order your swatches, please note the fabric names and email your name, delivery address and telephone number to info@fabricandmore.net.

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